Privacy Policy

1. Who we are

This Privacy Policy describes how DR SOLUCOES DIGITAIS LLC ("we", "us", "our"), a limited liability company organized under the laws of the State of Wyoming, United States, with its principal office at 525 Randall Ave, Ste 100-1350, Cheyenne, Wyoming 82001, handles personal data collected through our website and digital products.

If you have any question about this policy, you can contact us at support@drsolucoesdigitaison.com.

2. Data we collect

Data you provide

• Identification data: name and email address entered at checkout or when contacting support.
• Purchase data: the product purchased, order identifier, price, currency and purchase date.
• Support data: the content of messages you send us by email or WhatsApp.

Data collected automatically

• Technical data: IP address, browser type, device type, operating system and language settings.
• Usage data: pages visited, access dates and times, and interactions inside our digital products.
• Cookies and similar technologies: as described in section 7 below.

Payment data

We do not collect or store full credit card numbers, security codes or bank account credentials. Payments are processed by third-party payment processors, which handle that data under their own privacy policies and security standards. We receive only the transaction result and the limited order information required to deliver your product and provide support.

3. How we use your data

• To deliver the digital product you purchased and release your online access.
• To send access instructions, order confirmations and service-related notices.
• To provide customer support and answer your requests.
• To process refund requests under our Refund Policy.
• To operate, maintain, secure and improve our website and digital products.
• To prevent fraud, abuse and unauthorized access.
• To comply with legal, accounting and tax obligations.
• To send marketing communications, when you have consented to receive them.

4. Legal bases

Where applicable law requires a legal basis for processing, we rely on: performance of a contract with you (delivering the product you purchased), compliance with legal obligations, our legitimate interests (security, fraud prevention and improving our services), and your consent (for marketing communications and non-essential cookies). You may withdraw consent at any time.

5. Sharing your data

We do not sell your personal data. We share data only with service providers that support our operations, and only to the extent necessary:

• Payment processors, to process transactions and refunds.
• Hosting and infrastructure providers, to operate our website and platforms.
• Email and communication providers, to send access instructions and support replies.
• Analytics providers, to understand how our products are used.
• Authorities or advisors, when required by law or to establish, exercise or defend legal claims.

6. International transfers

We operate from the United States and serve customers in several countries. Your data may therefore be transferred to and processed in countries other than your own. When we transfer data internationally, we take reasonable steps to ensure it remains protected under appropriate safeguards.

7. Cookies

Our website may use cookies and similar technologies to keep the site working correctly, remember your preferences and measure usage. Essential cookies are required for the website to function. You can block or delete cookies in your browser settings, but some features may stop working properly if you do.

8. Data retention

We keep personal data only for as long as necessary for the purposes described in this policy. Order and billing records are retained for the period required by applicable accounting and tax rules. Support messages are kept while needed to handle your request and for a reasonable period afterwards. When data is no longer needed, it is deleted or anonymized.

9. Your rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to our legal retention duties.
• Object to or request restriction of certain processing.
• Request a copy of your data in a portable format.
• Withdraw consent previously given.
• Unsubscribe from marketing emails at any time.

To exercise any of these rights, write to support@drsolucoesdigitaison.com. We may need to confirm your identity before acting on the request, and we will respond within the period required by applicable law.

10. Security

We apply reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse or alteration. No method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.

11. Children

Our products are not directed to children under the age of 18, and we do not knowingly collect personal data from them. If you believe a minor has provided us with personal data, contact us and we will delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be published on this page with a new "last updated" date. Significant changes may also be communicated by email.

13. Contact

DR SOLUCOES DIGITAIS LLC
525 Randall Ave, Ste 100-1350
Cheyenne, Wyoming 82001 — United States
Email: support@drsolucoesdigitaison.com
WhatsApp: +55 44 99752-3195