Customer Support
Help with access, account, billing, refund and general purchase questions.
What we can help with
Support topics
- Digital product access
- Login questions
- Missing confirmation emails
- Account assistance
- Billing information
- Refund requests
- General purchase information
- General company information
Email Support
Contact us about digital product access, billing, refunds or general account questions.
support@drsolucoesdigitaison.com Send an EmailWhatsApp Support
Our official WhatsApp channel for product access, account assistance, billing, refunds or general purchase information.
+55 44 99752-3195 Contact via WhatsApp
When contacting us about a purchase, please include the email address entered during checkout. This helps us locate your order and answer you faster.
Response Times
What to expect after you write to us
Business Days
Requests are reviewed on business days, Monday through Friday.
First Reply
We aim to reply to email requests within two business days of receiving them.
Refunds
Eligible refund requests are processed according to our Refund Policy after review.